Brands

FAQ

Do you have questions? Find Your Answers Here!

How do I get started?

Answer

Your order is one of a kind and we want to make you look great! That is why we are here to walk you through every step of the way. Pick up the phone and give us a call, feel free to send us an email or stop by our shop and say hi. We want to make your custom order as easy as possible.

What is your turn around time?

Answer

Typical turn around is two weeks. Please allow a little extra time on the first order to allow for artwork approval and setup because we want to make sure that your order turns out perfectly. Are you in a RUSH? We can help with that too!

How much are set up fees?

Answer

There is normally a one time set up charge for screens and setting up artwork for embroidery (digitizing) for the first order, however you will not incur any additional set up charges for future orders if you are using the same design.

Do I need to pay for my order now?

Answer

Only if you want to, but most pay when the order is completed. We accept cash, checks, and credit cards. Artwork set up charges must be paid for in advance.

Can you do (insert crazy idea here)?

Answer

Maybe. Why don’t you drop us an email and we will see what we can do!

Do you have a minimum?

Answer

There is no minimum requirement for embroidery. Screen printing requires a 12 piece minimum that can be a mix and match of any style shirt, color or size as long as we are printing the same design and in the same color on everything. We can also change ink colors if necessary with an ink change charge. No problem.

What artwork do you need?

Answer

For embroidery, we accept most artwork files, but prefer vector files in a .pdf, .eps, .ai, .jpg format. If we can pull it up on our screen, we can digitize it. The better the artwork, the better the final product.

For screen printing, we need vector artwork usually in a .pdf, .eps, ai, .jpg format. If you do not know if your art is vector, just send it to us and we can tell you. If you need help making it vector, we can have it created with an artwork fee and we will provide you the files so you will have them to use for any other printing need that may arise. Typical fees range between $30-$50.

If your artwork is a sketch on paper or an idea in your head, we can make it become a reality too!

What is the approval process for my order?

Answer

On all new orders, we will send an art proof for your review to guarantee that you will be happy with the finished product.

How do I go about picking out our shirts, hats, etc.?

Answer

That is where our expertise comes in handy. We have printed catalogs as well as electronic catalogs, as well as samples right here in our shop so that you can touch and feel the fabrics. We will work with you one-on-one to learn your style and can help you find the exact piece to complete your look.

What types of services do you offer?

Answer

You name it, we do it!
Embroidery
Screen printing
Heat Transfers
Direct to Garment Printing
Promotional Products
Patches
Logo & Design Services
Digitizing
Artwork Creation

APPAREL BRANDS

Ready to elevate your style? Dive into our apparel collections by simply clicking on your favorite brand’s logo below. Or, if you’re curious to explore more, click here to browse our basic catalogue.

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